Ronchi Hat Factory - Dubrovnik - logo

30-Day money-back guarantee
Please contact us within 30 days of your invoice date if, for any reason, you’re not satisfied
with any product you’ve purchased from us. We’ll gladly arrange an exchange or refund for you.

Return policy
Before returning any item, please e-mail us or give us a call within 30 days of your payment date
for a refund or exchange procedure. In order to receive a refund, your purchase must be returned
with shipping pre-paid. All items must be in "as-new" condition, in original packaging and
resalable condition.

Payment methods
Upon sending us you online order form you will first receive an e-mail asking you to confirm your
order, together with the exact money amount (shipping and handling charge included) and
our bank account number.
As soon as the money is confirmed to be on our account we will send your order. Delivery may vary
between 14-21 days.

If you have any questions regarding our ordering terms or need more information please contact us...



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hand made by
since 1858
Marina Grabovac
Lučarica 2 (Old Town Dubrovnik), tel: +385 (0)20 323 699, GSM: +385 98 820 416, E-mail: